Check Any Company's Credibility Score

Our Credibility Score is calculated using a proprietary algorithm that weighs four key factors: Customer Reviews (40%), Complaint Resolution Rate (30%), Track Record & History (20%), and Business Transparency (10%). We analyze thousands of data points including verified customer reviews, complaint patterns, response times, resolution rates, years in business, and regulatory compliance to generate an objective score from 0-100.

Credibility Scores are recalculated every 24 hours to reflect the most current customer feedback, newly filed complaints, resolution updates, and any changes in business practices. This ensures you always have access to the most up-to-date assessment of a company's credibility. Major changes in review patterns or complaint activity may trigger more frequent updates.

Absolutely not. Companies cannot pay to improve their Credibility Score or influence our ratings in any way. Our scores are calculated exclusively from verified customer data, complaint patterns, and objective business metrics. This independence ensures that our scores truly reflect customer experiences and company performance, not marketing dollars. The only way for a company to improve their score is by genuinely improving their service quality and customer satisfaction.

Scores are rated as follows: 80-100 is Excellent (outstanding service with very few complaints), 60-79 is Good (reliable service with mostly positive feedback), 40-59 is Fair (mixed reviews, proceed with caution), and 0-39 is Poor (significant issues reported). We recommend working with companies that have scores of 60 or higher. A score above 80 indicates an exceptionally trustworthy company with a strong track record of customer satisfaction.

If you notice incorrect information about a company's profile or Credibility Score, please contact us at [email protected] with details about the discrepancy. We take data accuracy very seriously and will investigate all reports within 48 hours. If you're a company representative looking to update business information, please provide official documentation to verify the changes.

Yes, we have a rigorous verification process to ensure review authenticity. We use multiple verification methods including email confirmation, purchase verification, and AI-powered fraud detection to filter out fake or manipulated reviews. Only verified reviews from actual customers are included in our Credibility Score calculations. We also monitor for patterns that suggest review manipulation and exclude suspicious activity from our scoring algorithm.