Your Voice Matters. Make It Heard.

All complaints are reviewed and verified within 3-5 business days. We verify your information and ensure the complaint meets our content guidelines before publication. You'll receive an email notification once your complaint is live.

No, you can file a complaint without creating an account. However, having an account allows you to track your complaint status, receive updates when companies respond, edit your complaint, and manage multiple complaints in one place.

Your name will be visible on published complaints (first name and last initial by default), but your email address, phone number, and other contact details remain private. You can choose to post anonymously if you prefer.

No. We do not accept payment from companies to remove complaints. Complaints can only be removed if they violate our content guidelines (contain false information, profanity, personal attacks, etc.) or if a legal court order requires removal.

After verification, your complaint is published and becomes part of the company's permanent record. The company may respond directly to your complaint on our platform. Your complaint also affects the company's credibility score and helps other consumers make informed decisions.

Yes, filing complaints on LexisScore is 100% free. We believe consumers should have a free platform to share their experiences and hold companies accountable. There are no hidden fees or premium tiers required to file or view complaints.